Brother paper jam issues mfc 9330cdw

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The machine's display will briefly say Accepted, followed by 'Cover is Open'.ĭ.

The machine's display will say 'Replace Drum' with options of 1 for YES and 2 for NO.Ĭ. With the cover still open, press OPTIONS. Perform the following steps to reset the drum:ī. If the instructions are not completed or followed properly, it will cause the Drum Error message to appear. There are instructions provided with the replacement drum for resetting the drum life when a new drum is installed. If you have NOT used the new drum because the error message is on the machine's display, it appears the new drum was not reset properly. If you used the new drum and then the error re-appeared after some printing, refer to: ''DRUM ERROR' message' When the drum unit was installed, were you able to print using the new drum and then the error re-appeared after some printing OR you have NOT used the new drum at all because the error message is on the machine's display?

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